Payments

Your merchant account, your margin.

Charge, subscribe, and refund on your own merchant account — you keep the payment margin instead of handing a cut to a platform middleman. Billing is built for recurring therapy, with refunds and order cancellations always kept in sync so money and fulfillment match. Cardholder data is tokenized client-side and never touches our systems.

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What's inside

Billing that keeps up with care.

Merchant accounts, subscriptions, refunds, and minimized PCI scope — exposed as API.

Your merchant, your margin

Payments run through your own merchant account — no platform middleman taking a cut of every charge.

Telehealth-ready merchant accounts

Payment setup built for virtual care, on each client’s own merchant account — your payments, your margin.

Subscriptions & rebills

Recurring therapy billing with dunning and retries, so refills bill themselves and revenue doesn’t leak.

Refunds & adjustments

Issue refunds programmatically — a refund is a first-class journey event wired into the order saga, not a support ticket. A refund and a cancelled order always stay in sync, so money and fulfillment match.

Card data never touches us

Client-side tokenization keeps cardholder data off our systems entirely.

Callable by your agents

Create charges and subscriptions, issue refunds, and react to payment.captured events through the API.

How it fits

Refunds and cancellations, always in sync.

Payments aren’t a bolt-on integration — charges and refunds are steps in the same durable order workflow. When an order can’t be fulfilled, the charge is automatically reversed in the same transaction, so money and fulfillment always match. A charge that’s retried bills once, never twice.

See the architecture

POST /v1/subscriptions
{
  "patient_id": "pat_77a1...",
  "plan": "monthly-therapy",
  "payment_token": "tok_live_..."
}

201 Created
{ "subscription_id": "sub_9k4d...", "status": "active" }

Illustrative — the live reference lives at docs.purplelabelmd.com.

Get started

Bill for recurring care without the double-charge headaches.

Book a consult See pricing